Produto

1
What makes Bamboi the perfect balance between comfort and firmness?

Our toilet paper is made from 100% bamboo fibres and we do not add any chemicals such as bleach, perfume or binding agents. This makes the paper feel extra soft against your skin, while at the same time being stronger than wood pulp paper. So you can count on comfort for everyday use without it tearing easily.

2
Why longer rolls are the smarter choice

Bamboi has 2.5 times more paper on each roll than the average brand of toilet paper. That means fewer toilet roll cores being thrown away, less packaging material, and fewer transport movements to get the same number of metres of paper to your home.

3
How big is a box of Bamboi toilet paper?

Each roll has 3 layers of paper, 380 sheets and a length of no less than 41.8 metres, which is considerably more than a standard roll. This means that one box of Bamboi equals much more convenience and less transport.

You can choose from three sizes:

Box with 48 rolls ≈ 125 regular rolls

Box with 24 rolls ≈ 63 regular rolls Box with 12 rolls ≈ 32 regular rolls This means there is always a size to suit your household, while you can be sure you will never run out.

4
How long does a box of Bamboi last?

Our rolls are two and a half times longer than a standard roll. This means you don't have to change them as often and a box lasts much longer. Of course, usage varies from household to household, depending on how many people there are and how intensively the toilet paper is used. The guideline below is based on average usage:

Household | 24 rolls | 48 rolls

1 to 2 | ± 12 weeks | ± 24 weeks

3 to 4 | ± 8 weeks | ± 16 weeks

5 to 6 | ± 4 weeks | ± 8 weeks

5
Do Bamboi rolls fit on standard toilet roll holders?

Yes, our rolls fit standard toilet roll holders. The rolls are longer because they contain more paper, but the diameter is the same as most regular rolls. So you can use them in your current holder without any worries.

6
O núcleo e o invólucro podem ir para a reciclagem de papel?

O invólucro / embalagem é feito de bambu e pintado com óleos vegetais. O núcleo do rolo também é feito de bambu. Ambos podem, portanto, ser melhor descartados com o papel usado.

7
Por que é que cada rolo Bamboi é embalado individualmente?

O nosso papel higiénico é embrulhado individualmente num invólucro de papel kraft de bambu, impresso com óleos vegetais. Este invólucro mantém o nosso papel higiénico limpo e macio e é uma alternativa orgânica ao plástico. As caixas de cartão são feitas à medida pelo nosso fornecedor e servem diretamente como auxiliar logístico. Desta forma, poupamos em embalagens extra.

Curiosidade: Os rolos Bamboi são embalados em quatro cores diferentes, que podem ser empilhadas. Cada cor representa uma fase diferente do crescimento do bambu.

8
Will there be other Bamboi products besides toilet paper?

Yes, we are currently developing new products. Would you like to be the first to know? Keep an eye on our social media channels for updates.

9
Que certificados tem a Bamboi?

Todos os nossos rolos são 100% FSC® certificados com o número de licença FSC®-C016391. Os produtos da Bamboi são fabricados com bambu proveniente de florestas 100% responsáveis.

A Bamboi também é uma Pending Bcorp. Empresas B certificadas, ou B Corps, são empresas verificadas pela B Lab para cumprir elevados padrões em desempenho social e ambiental, transparência e responsabilidade.

Os demais certificados da Bamboi:

  • Certificado Carbon Trust
  • Sistema de gestão ambiental: ISO 14001
  • Sistema de gestão de qualidade: ISO 9001
  • Papel em contato com alimentos: FDA 21 CFR 176.170
  • Materiais e artigos em contato com alimentos: EN 13130-1 2004
  • Saúde e segurança dos colaboradores: ISO 45001

Sustentabilidade

1
Where is the bamboo for Bamboi grown and processed?

Bamboi grows and is produced in China, in Sichuan province, home to the largest bamboo forests in the world. The bamboo industry is mainly based in Asia, because there are ample supplies of local raw materials and a long tradition of bamboo cultivation and processing. As a result, there is a wealth of specialist knowledge about the sustainable processing of bamboo.

We work with a manufacturer that attaches great importance to good employment practices, sustainability, certifications and efficient production processes. You can find more information about this under the heading “Certificates”.

I can hear you thinking, “all the way from China”? However, transport has a relatively small impact. A container ship from Asia can carry up to 20,000 containers at a time. The CO₂ emissions from this are comparable to only 700 to 900 km of transport by lorry within Europe. This means that transport accounts for only about 5% of the total footprint of our product on average.

2
Why does Bamboi remain a sustainable choice, even with production in Asia?

A logical question! Our toilet paper is produced in China, where the largest bamboo forests in the world grow. It is therefore no coincidence that there is a wealth of knowledge here about sustainable processing, thanks to a centuries-old tradition of bamboo processing. By producing close to the source, we also save on the transport of raw materials and can carry out processing more efficiently.

3
Como é que a Bamboi cria impacto com papel higiénico de bambu?

O bambu cresce extremamente rápido e necessita de pouca água e nenhum produto químico.

Durante o crescimento, o bambu armazena muito CO2 devido ao seu alto armazenamento de carbono.

Quando o bambu atinge o seu limite de armazenamento e, consequentemente, o fim da sua vida, é colhido. Durante a colheita, as raízes do bambu permanecem no solo e o bambu volta a crescer naturalmente. O processo de crescimento pode começar novamente.

O bambu colhido, cheio de CO2 armazenado, é transformado por nós em papel higiénico.

Na produção dos produtos Bamboi, não são utilizados produtos químicos em todo o processo, pelo que cada produto Bamboi é composto apenas por bambu e água.

O resultado é um rolo de papel higiénico 100% orgânico com emissões negativas de CO2 e totalmente livre de desflorestação.

4
How can Bamboi be cheaper and more sustainable than regular toilet paper?

Bamboi is cheaper than most premium brands, but slightly more expensive than standard store brands. So you get the quality of premium toilet paper, but at a fair price and with sustainability in mind. A roll of Bamboi® with a subscription costs €0.94 and is 42 meters long. Normal toilet paper is on average 15 meters long and costs €0.39. In comparison, a 15-meter roll of Bamboi® toilet paper would cost €0.35. So you save money.

To give you a better idea, on average you pay €0.2659 for 100 sheets. This average is based on 26 different brands of toilet paper. With a subscription, our toilet paper costs €0.2533 per 100 sheets. This makes us 5% cheaper than the average toilet paper.

In addition, our rolls are delivered to your home in climate-neutral, plastic-free packaging: no more lugging heavy packs from the supermarket, just convenience delivered to your door.

5
Qual é a diferença entre Bamboi e papel higiénico reciclado?

A grande questão... você tem um minuto? 

O papel higiênico reciclado é produzido a partir de materiais de papel usados, como recibos e embalagens. A vantagem disso é que o papel antigo encontra um novo propósito. As grandes desvantagens da reciclagem são a alta quantidade de água e produtos químicos necessárias para limpar o papel velho. Esses produtos químicos podem ser extremamente prejudiciais tanto para a natureza quanto para o usuário. Quando o papel reciclado acaba no solo ou na água, ele causa danos ao nosso meio ambiente. 

O papel da Bamboi® não é branqueado, não contém produtos químicos adicionados e, por isso, é um produto 100% orgânico. Um produto orgânico é biodegradável, ou seja, pode se decompor na natureza sem prejudicá-la com produtos químicos. O consumo de água varia conforme o fabricante, mas situa-se entre 2,5 e 75 litros de água por rolo, comparado com 1,75 litro de água por rolo para o Bamboi®. 

Além disso, o papel reciclado retém pouco ou nenhum CO2. O bambu, por sua vez, retém muito CO2, que permanecerá no papel até que ele se decomponha na natureza, por exemplo, no esgoto ou em um aterro sanitário. A emissão gerada na fabricação do papel Bamboi® também é mínima. Como não utilizamos produtos químicos, conseguimos eliminar muitos processos, em comparação com o papel reciclado. Com os produtos da Bamboi®, contribuímos para um mundo mais sustentável.

6
Is Bamboi toilet paper biodegradable?

Yes, Bamboi toilet paper is 100% biodegradable. It consists solely of bamboo fibers and contains no bleaching agents, perfume, or other chemicals. This makes it not only safe for nature, but also a healthier choice for your skin.

An added bonus: Bamboi paper is also compostable. You can even throw the paper in your compost bin, where it will return completely to nature.

7
Does Bamboi dissolve quickly?

Our paper disintegrates quickly in water and can therefore be flushed without any problems in virtually any toilet and sewage system.

8
Is Bamboi toilet paper suitable for a septic tank?

Yes. Bamboi toilet paper is designed to dissolve quickly. Bamboo fibers are naturally softer and break down faster than wood pulp paper. This reduces the risk of blockages and puts less strain on the system.

For healthy bacterial activity in the tank, we recommend using unbleached paper without added perfumes or lotions. Bamboi meets these requirements, so that the natural decomposition process in the tank is not disrupted.

Because every system is different, we recommend starting with small quantities or testing the product with a trial pack. In short, bamboo toilet paper-provided it is unbleached and free of additives, as is the case with Bamboi®-is a sustainable and safe choice for virtually all septic systems.

Bamboi para empresas

1
What can Bamboi do for my company or office?

We supply 100% bamboo toilet paper to organizations of all sizes. You can choose between box deliveries, pallets, and periodic deliveries per location. For more information and a quote, please use the form on the “For businesses” page.

2
Como posso obter Bamboi para a minha empresa/escritório?

Está curioso para saber o que a Bamboi pode fazer pela sua empresa ou escritório?
Envie um email para j.nickisch@bamboi.nl ou l.ranglek@bamboi.nl.

Um orçamento personalizado, um cálculo de impacto personalizado ou autocolantes promocionais divertidos para a casa de banho? Teremos todo o gosto em explorar as possibilidades consigo!

3
How do I request a quote?

Go to the “For businesses” page and fill out the contact form that applies to your business. We'll take care of the rest!

4
Will we receive a VAT invoice and what payment options are available?

You will receive an invoice with VAT specification as standard. We will agree on payment options in the proposal that you request via the form on the ‘For businesses’ page.

Bamboi voor partners & retailers

1
Do you work with partners and retailers (wholesale)?

Yes. We offer wholesale for resale and larger purchase volumes. Interested? Use the form on the “For companies” page and select the Partners/Retail option. We will contact you with terms and conditions and pricing.

2
What discounts and conditions apply to partners/retailers?

Discounts depend on volume, demand and any quarterly agreements. Submit your request via the “For companies” page; we will then share our current wholesale prices and conditions.

3
Can you provide customised solutions (e.g. without wrappers or your own packaging)?

Available on request and for suitable volumes. Please submit your requirements using the form on the “For companies” page; we will assess availability, MOQ and lead time.

Encomendas & Assinaturas

1
How does a subscription with Bamboi work?

With a subscription to Bamboi, you never have to worry about running out of toilet paper again. You choose how many rolls you want to receive and how often you want them delivered. From that moment on, we will ensure that the rolls are automatically delivered to your home, exactly according to your chosen schedule.

A subscription works just as easily as a one-off order, but is smarter and more carefree. What's more, you're always in control: you can adjust, pause or cancel your subscription at any time via “My Account”. Three days before your next delivery is scheduled, you will receive an email from us. This allows you to indicate whether you want the delivery to go ahead or would prefer to skip it. That way, you are always guaranteed sustainable toilet paper in your home, without any hassle.

2
Qual é o prazo de entrega?

No momento em que faz a encomenda, pode esperar recebê-la dentro de 1-2 dias. Isto aplica-se aos Países Baixos e à Bélgica. Outros países têm um prazo de entrega mais longo. Entre em contacto connosco para mais informações.

3
Posso acompanhar a minha encomenda?

Assim que fizer o pedido, você receberá uma confirmação por e-mail. Quando o pedido for enviado, você receberá outro e-mail contendo um código de rastreamento para acompanhar sua encomenda.

4
Como posso alterar ou cancelar facilmente uma subscrição?

Todas as subscrições disponibilizadas por nós podem ser modificadas e canceladas a qualquer momento após o primeiro pagamento ter sido efetuado pelo cliente. A partir desse momento, pode cancelar ou ajustar livremente uma subscrição. Para fazer ajustes ou alterações, aceda a "Minha Conta" no canto superior direito da página ou no final de cada página. Em alguns casos, isto pode não funcionar corretamente; nesse caso, envie um e-mail para info@bamboi.nl e teremos todo o gosto em ajudar!

5
Can I pause my subscription?

Yes, it's very easy. Log in to your account via “My Account” (at the top of the page) and select the option to temporarily pause your subscription. This allows you to skip a delivery or temporarily stop deliveries when it suits you best.

When you are ready, you can reactivate your subscription with the click of a button. This way, you are always in control, without having to cancel your subscription.

6
How do I cancel my subscription?

You can cancel your subscription at any time. Log in to your account via “My Account” (at the top of the page) and select the option to cancel your subscription. You can do this yourself, directly online.

Would you like to enjoy Bamboi again later? You can easily take out a new subscription whenever it suits you. This means you always remain flexible.

7
Can I change my payment details?

Yes, it's very easy! Log in to your account via “My Account” (at the top of the page) and change your payment details there. The changes will be saved immediately, so your subscription will continue without interruption. This way, you always have control over your payments.

8
Can I receive an invoice with VAT?

Yes, that is certainly possible. With every order, you will automatically receive an invoice with a clear VAT specification. This invoice will be sent by e-mail immediately after your order, so that you can easily save it or use it for your administration.

Did you not receive the invoice or have you lost it? Please feel free to contact us and we will resend the invoice.

Assistance with your order

1
My order arrived damaged, what should I do?

If your order has been damaged, our carrier will request clear photographs for the investigation.

Please send us the following:
- A photograph of the outside of the parcel, including the shipping label.
- A photograph of the opened parcel from above, so that the contents and packaging are visible.
- A photograph showing the entire item.
- A detailed photograph of the damage to the item.

These photographs will enable us to complete the investigation with the carrier more quickly and ensure that you receive a suitable solution as soon as possible. Please send these photographs to info@bamboi.eu within 3 days of receiving the Bamboi bo

2
My order is incomplete

If your order is incomplete, our carrier will request clear photographs for investigation purposes.

Therefore, please send us the following:
- A photograph of the outside of the parcel, including the shipping label.
- A photograph of the opened parcel from above, so that the contents and packaging are visible.
- A photograph showing the entire item.
- A detailed photograph of the damage to the item.

These photographs will enable us to complete the investigation with the carrier more quickly and ensure that you receive a suitable solution as soon as possible. Please send these photographs to info@bamboi.eu within 3 days of receiving the Bamboi bo

3
My order has not arrived, what should I do?

First, check the track & trace code you received by email. This will show you where your parcel is and whether there has been a delay. Sometimes the carrier will automatically schedule a new delivery attempt or the parcel will be held at a collection point.

If you are unable to locate your order via track & trace, or if your order has not been delivered after 3 to 5 working days, please contact us at info@bamboi.nl.

We will then contact the carrier directly to find out what has happened and ensure that your order is delivered to you as soon as possible.

4
What is Bamboi's complaints procedure?

We do our utmost to make everyone happy with our products and service. However, it is possible that you may not be satisfied with something.

In that case, you can email your complaint to info@bamboi.nl. We take your complaint seriously, will review it carefully, and will get back to you with a solution as soon as possible.