Refund Policy

For hygienic reasons, a product that has been delivered cannot be returned. It may happen that a package has been damaged. In this case, please notify us within 3 days of delivery at info@bamboi.nl. A staff member will discuss the various options with you so that a satisfactory outcome for both parties can be reached. We will reimburse the cost of the return up to a maximum of €7.25.

You are always allowed to return the product within 14 days after you have received it (the product must still be sealed). You can do this by sending an email to info@bamboi.nl. After you have received a confirmation from us, you must send the product back within 14 days. Once we have received the product, we will refund the full purchase price within 14 days and pay the cost of the return. We will reimburse the cost of the return up to a maximum of €7.25. During the period you have to decide whether you want to keep the product, you must handle the product and its packaging carefully. You may only unpack and use the product to the extent necessary to determine whether you want to keep it.