Questions fréquemment posées
Produit
Our toilet paper is made from 100% bamboo fibres and we do not add any chemicals such as bleach, perfume or binding agents. This makes the paper feel extra soft against your skin, while at the same time being stronger than wood pulp paper. So you can count on comfort for everyday use without it tearing easily.
Bamboi has 2.5 times more paper on each roll than the average brand of toilet paper. That means fewer toilet roll cores being thrown away, less packaging material, and fewer transport movements to get the same number of metres of paper to your home.
Each roll has 3 layers of paper, 380 sheets and a length of no less than 41.8 metres, which is considerably more than a standard roll. This means that one box of Bamboi equals much more convenience and less transport.
You can choose from three sizes:
Box with 48 rolls ≈ 125 regular rolls
Box with 24 rolls ≈ 63 regular rolls Box with 12 rolls ≈ 32 regular rolls This means there is always a size to suit your household, while you can be sure you will never run out.
Our rolls are two and a half times longer than a standard roll. This means you don't have to change them as often and a box lasts much longer. Of course, usage varies from household to household, depending on how many people there are and how intensively the toilet paper is used. The guideline below is based on average usage:
Household | 24 rolls | 48 rolls
1 to 2 | ± 12 weeks | ± 24 weeks
3 to 4 | ± 8 weeks | ± 16 weeks
5 to 6 | ± 4 weeks | ± 8 weeks
Yes, our rolls fit standard toilet roll holders. The rolls are longer because they contain more paper, but the diameter is the same as most regular rolls. So you can use them in your current holder without any worries.
L'emballage est en bambou et peint avec des huiles végétales. Le noyau du rouleau est également en bambou. Les deux peuvent donc être jetés avec le vieux papier.
Notre papier toilette est enveloppé individuellement dans un emballage en papier kraft de bambou, imprimé avec des huiles végétales. Cet emballage maintient notre papier toilette propre et doux et constitue une alternative organique au plastique. Les boîtes en carton sont fabriquées sur mesure par notre fournisseur et servent directement d'outil logistique. Ainsi, nous économisons sur l'emballage supplémentaire.
Anecdote : Les rouleaux Bamboi sont emballés dans quatre couleurs différentes, qui peuvent être empilées. Chaque couleur représente une phase différente de la croissance du bambou.
Yes, we are currently developing new products. Would you like to be the first to know? Keep an eye on our social media channels for updates.
Tous nos rouleaux sont certifiés 100% FSC® sous le numéro de licence FSC®-C016391. Les produits de Bamboi sont fabriqués à partir de bambou provenant de forêts 100% responsables.
Bamboi est également en attente de certification Bcorp. Les entreprises certifiées B Corporations, ou B Corps, sont des entreprises vérifiées par B Lab pour respecter des normes élevées en matière de performance sociale et environnementale, de transparence et de responsabilité.
Les autres certifications de Bamboi :
- Certificat Carbon Trust
- Système de gestion environnementale : ISO 14001
- Système de gestion de la qualité : ISO 9001
- Papier en contact avec les aliments : FDA 21 CFR 176.170
- Matériaux et articles en contact avec les denrées alimentaires : EN 13130-1 2004
- Santé et sécurité des employés : ISO 45001
Durabilité
Bamboi grows and is produced in China, in Sichuan province, home to the largest bamboo forests in the world. The bamboo industry is mainly based in Asia, because there are ample supplies of local raw materials and a long tradition of bamboo cultivation and processing. As a result, there is a wealth of specialist knowledge about the sustainable processing of bamboo.
We work with a manufacturer that attaches great importance to good employment practices, sustainability, certifications and efficient production processes. You can find more information about this under the heading “Certificates”.
I can hear you thinking, “all the way from China”? However, transport has a relatively small impact. A container ship from Asia can carry up to 20,000 containers at a time. The CO₂ emissions from this are comparable to only 700 to 900 km of transport by lorry within Europe. This means that transport accounts for only about 5% of the total footprint of our product on average.
A logical question! Our toilet paper is produced in China, where the largest bamboo forests in the world grow. It is therefore no coincidence that there is a wealth of knowledge here about sustainable processing, thanks to a centuries-old tradition of bamboo processing. By producing close to the source, we also save on the transport of raw materials and can carry out processing more efficiently.
Le bambou pousse très rapidement et nécessite peu d'eau et aucun produit chimique.
Pendant sa croissance, le bambou stocke énormément de CO2 grâce à sa haute capacité de stockage de carbone.
Lorsque le bambou atteint sa limite de stockage et donc la fin de sa vie, il est récolté. Lors de la récolte, les racines du bambou restent dans le sol et le bambou repousse naturellement. Le processus de croissance peut recommencer.
Nous transformons le bambou récolté, rempli de CO2 stocké, en papier toilette.
Aucun produit chimique n'est utilisé dans l'ensemble du processus de fabrication des produits Bamboi, chaque produit Bamboi est donc composé uniquement de bambou et d'eau.
Le résultat est un rouleau de papier toilette 100% organique avec des émissions négatives de CO2 et totalement exempt de déforestation.
Bamboi is cheaper than most premium brands, but slightly more expensive than standard store brands. So you get the quality of premium toilet paper, but at a fair price and with sustainability in mind. A roll of Bamboi® with a subscription costs €0.94 and is 42 meters long. Normal toilet paper is on average 15 meters long and costs €0.39. In comparison, a 15-meter roll of Bamboi® toilet paper would cost €0.35. So you save money.
To give you a better idea, on average you pay €0.2659 for 100 sheets. This average is based on 26 different brands of toilet paper. With a subscription, our toilet paper costs €0.2533 per 100 sheets. This makes us 5% cheaper than the average toilet paper.
In addition, our rolls are delivered to your home in climate-neutral, plastic-free packaging: no more lugging heavy packs from the supermarket, just convenience delivered to your door.
La grande question… avez-vous une minute ?
Le papier toilette recyclé est fabriqué à partir d'anciens produits en papier tels que les reçus de caisse et les emballages. L'avantage en est que le vieux papier trouve une nouvelle utilité. Les gros inconvénients du recyclage résident dans le fait qu'il faut beaucoup d'eau et de produits chimiques pour nettoyer le vieux papier. Ces produits chimiques peuvent être très nocifs tant pour la nature que pour l'utilisateur. Lorsque le papier recyclé se retrouve dans le sol ou dans l'eau, il cause des dommages à notre environnement.
Le papier de Bamboi n'est pas blanchi, exempt de produits chimiques ajoutés et constitue ainsi un produit 100 % biologique. Un produit biologique est biodégradable, ce qui signifie qu'il peut se décomposer dans la nature sans l'endommager avec des produits chimiques. La consommation d'eau varie selon le fabricant, mais se situe entre 2,5 et 75 L d'eau par rouleau, comparativement à 1,75 L d'eau par rouleau pour Bamboi.
De plus, le papier recyclé retient peu voire pas de CO2. Le bambou, en revanche, absorbe beaucoup de CO2 et celui-ci restera emprisonné dans le papier jusqu'à sa décomposition naturelle, par exemple dans les égouts ou sur une décharge. De plus, les émissions associées à la fabrication du papier Bamboi sont minimales. En n'utilisant pas de produits chimiques, nous éliminons ainsi de nombreux processus par rapport au papier recyclé. Grâce aux produits Bamboi, nous contribuons ainsi à un monde plus durable.
Yes, Bamboi toilet paper is 100% biodegradable. It consists solely of bamboo fibers and contains no bleaching agents, perfume, or other chemicals. This makes it not only safe for nature, but also a healthier choice for your skin.
An added bonus: Bamboi paper is also compostable. You can even throw the paper in your compost bin, where it will return completely to nature.
Our paper disintegrates quickly in water and can therefore be flushed without any problems in virtually any toilet and sewage system.
Yes. Bamboi toilet paper is designed to dissolve quickly. Bamboo fibers are naturally softer and break down faster than wood pulp paper. This reduces the risk of blockages and puts less strain on the system.
For healthy bacterial activity in the tank, we recommend using unbleached paper without added perfumes or lotions. Bamboi meets these requirements, so that the natural decomposition process in the tank is not disrupted.
Because every system is different, we recommend starting with small quantities or testing the product with a trial pack. In short, bamboo toilet paper-provided it is unbleached and free of additives, as is the case with Bamboi®-is a sustainable and safe choice for virtually all septic systems.
Bamboi pour entreprises
We supply 100% bamboo toilet paper to organizations of all sizes. You can choose between box deliveries, pallets, and periodic deliveries per location. For more information and a quote, please use the form on the “For businesses” page.
Vous souhaitez savoir ce que Bamboi peut apporter à votre entreprise ou à votre bureau ?
Envoyez un email à j.nickisch@bamboi.nl ou l.ranglek@bamboi.nl.
Un devis personnalisé, un calcul d'impact sur mesure ou des autocollants promotionnels sympas pour les toilettes ? Nous serons ravis d'explorer les possibilités avec vous !
Go to the “For businesses” page and fill out the contact form that applies to your business. We'll take care of the rest!
You will receive an invoice with VAT specification as standard. We will agree on payment options in the proposal that you request via the form on the ‘For businesses’ page.
Bamboi voor partners & retailers
Yes. We offer wholesale for resale and larger purchase volumes. Interested? Use the form on the “For companies” page and select the Partners/Retail option. We will contact you with terms and conditions and pricing.
Discounts depend on volume, demand and any quarterly agreements. Submit your request via the “For companies” page; we will then share our current wholesale prices and conditions.
Available on request and for suitable volumes. Please submit your requirements using the form on the “For companies” page; we will assess availability, MOQ and lead time.
Commandes & Abonnements
With a subscription to Bamboi, you never have to worry about running out of toilet paper again. You choose how many rolls you want to receive and how often you want them delivered. From that moment on, we will ensure that the rolls are automatically delivered to your home, exactly according to your chosen schedule.
A subscription works just as easily as a one-off order, but is smarter and more carefree. What's more, you're always in control: you can adjust, pause or cancel your subscription at any time via “My Account”. Three days before your next delivery is scheduled, you will receive an email from us. This allows you to indicate whether you want the delivery to go ahead or would prefer to skip it. That way, you are always guaranteed sustainable toilet paper in your home, without any hassle.
Au moment de votre commande, vous pouvez vous attendre à la recevoir sous 1 à 2 jours. Ceci s'applique aux Pays-Bas et à la Belgique. Les autres pays ont un délai de livraison plus long. Veuillez nous contacter pour plus d'informations.
Dès que vous avez passé commande, vous recevrez une confirmation par e-mail. Une fois que votre commande aura été expédiée, vous recevrez un autre e-mail contenant un code de suivi avec lequel vous pourrez suivre votre commande.
Tous les abonnements que nous proposons peuvent être modifiés et annulés à tout moment après le premier paiement effectué par le client. À partir de ce moment, vous pouvez résilier ou modifier librement un abonnement. Pour modifier ou changer, allez dans "Mon Compte" en haut à droite de la page ou tout en bas de chaque page. Si cela ne fonctionne pas correctement dans certains cas, envoyez simplement un e-mail à info@bamboi.nl, nous nous ferons un plaisir de vous aider !
Yes, it's very easy. Log in to your account via “My Account” (at the top of the page) and select the option to temporarily pause your subscription. This allows you to skip a delivery or temporarily stop deliveries when it suits you best.
When you are ready, you can reactivate your subscription with the click of a button. This way, you are always in control, without having to cancel your subscription.
You can cancel your subscription at any time. Log in to your account via “My Account” (at the top of the page) and select the option to cancel your subscription. You can do this yourself, directly online.
Would you like to enjoy Bamboi again later? You can easily take out a new subscription whenever it suits you. This means you always remain flexible.
Yes, it's very easy! Log in to your account via “My Account” (at the top of the page) and change your payment details there. The changes will be saved immediately, so your subscription will continue without interruption. This way, you always have control over your payments.
Yes, that is certainly possible. With every order, you will automatically receive an invoice with a clear VAT specification. This invoice will be sent by e-mail immediately after your order, so that you can easily save it or use it for your administration.
Did you not receive the invoice or have you lost it? Please feel free to contact us and we will resend the invoice.
Assistance with your order
If your order has been damaged, our carrier will request clear photographs for the investigation.
Please send us the following:
- A photograph of the outside of the parcel, including the shipping label.
- A photograph of the opened parcel from above, so that the contents and packaging are visible.
- A photograph showing the entire item.
- A detailed photograph of the damage to the item.
These photographs will enable us to complete the investigation with the carrier more quickly and ensure that you receive a suitable solution as soon as possible. Please send these photographs to info@bamboi.eu within 3 days of receiving the Bamboi bo
If your order is incomplete, our carrier will request clear photographs for investigation purposes.
Therefore, please send us the following:
- A photograph of the outside of the parcel, including the shipping label.
- A photograph of the opened parcel from above, so that the contents and packaging are visible.
- A photograph showing the entire item.
- A detailed photograph of the damage to the item.
These photographs will enable us to complete the investigation with the carrier more quickly and ensure that you receive a suitable solution as soon as possible. Please send these photographs to info@bamboi.eu within 3 days of receiving the Bamboi bo
First, check the track & trace code you received by email. This will show you where your parcel is and whether there has been a delay. Sometimes the carrier will automatically schedule a new delivery attempt or the parcel will be held at a collection point.
If you are unable to locate your order via track & trace, or if your order has not been delivered after 3 to 5 working days, please contact us at info@bamboi.nl.
We will then contact the carrier directly to find out what has happened and ensure that your order is delivered to you as soon as possible.
We do our utmost to make everyone happy with our products and service. However, it is possible that you may not be satisfied with something.
In that case, you can email your complaint to info@bamboi.nl. We take your complaint seriously, will review it carefully, and will get back to you with a solution as soon as possible.
